Working with Existing Business Systems

Working with Existing Business Systems

Are your employees doing all the leg work to put the pieces of the puzzle together?

Undoubtedly your business is operating with multiple systems in place. Do those systems all talk to each other? Or are your employees doing all the leg work to put the pieces of the puzzle together? Integrating your systems can create an operationally synchronised environment, abundant with advantages.

The Dangers of Disconnected Systems

Companies are expected to have multiple systems in place; whether it be through cloud provided software, or customer recorded data, having these systems siloed creates negatively impacting downstream effects that stifle employees and quality outcomes.

A recent study by Data Economy detailed some of the impacts of data silos.
The study identified the following operational trends with businesses:

0%
Struggled with Siloed Data
0%
Data Silos are a Barrier to Meeting Business Goals
0%
Estimated Thousands of Hours Wasted Annual
0%
Bad Data Strategy Impacts Ability to Meet Customers Needs
0%
Data Silos Produce Collaboration Issues for Business Units

Why Integrate Disparate Systems ?

What if you could access your important information from an interface that employees are consistently using? Documents, emails, workflows, content creation, reports and important information from other systems, all surfaced within Microsoft Outlook. The reduction in navigation time alone is enough to spark action.

Integrating disconnected, siloed data is about bringing information to your employees faster, enabling them to meet higher quality and performance standards. Reducing the total click-count by simply exposing mission-critical information produces meaningful effects.

A study of information technology executives conducted by NerveWire found that the most highly integrated companies generated the following results through their integration initiatives:

  • 40% increase in company revenue
  • 35% improvement on customer retention
  • 30% decrease in operational costs
  • 22% increase in customer satisfaction

Improving the ability to integrate can no longer be pushed aside as a technology issue; it must be addressed as core to the business strategy

William Ruh, Enterprise Integration: The Essential Guide to Integration Solutions

The Benefits of Integrating Existing System

Find Information Faster with a Single Interface

Documents, emails, customer information, and mission-critical data all is surfaced to employees in one interface, removing clicks and saving valuable time.

Launch Automated Processes

Integrating your systems can provide a single launching pad for automated tasks. Kick off automated document creations or business workflows with a single click.

Deliver Higher Quality Outcomes

Better quality solutions always produce higher quality outcomes. Synchornising siloed data to create efficencies will undoubtabley lead to superior delivery standards, higher customer retention, aquisition and satisfaction.

Foster & Enable Collaboration

Connecting disparate systems allows for the important communications to be more easily accessible, empowering employees to consitantly utilise inherent collaboration structures.

Remove Unnecessary Administrative Tasks

Having multiple automated processes integrated greatly reduces the administrative burden companies currently undertake, enabling faster completion times, task prioritization and focused outcomes.

Once an organisation’s content is structured and in a digital format, further opportunities present for how processes can be enhanced, data can be accessed and companies can drive further improvement.

Interested in learning more about Integrating Existing Systems?

i2M have years of experience connecting disparate systems, delivering value through connectivity

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